Kaiser Permanente Implements No-Cost Treatment Plan for COVID-19

Monday, April 6, 2020

Beginning April 1, 2020, Kaiser Permanente will begin waiving member out-of-pocket costs for treatment related to a positive COVID-19 diagnosis. Members who are diagnosed with COVID-19 will not have to pay co-pays or other cost-share related to their medical care and treatment of COVID-19, even if they have to stay in the hospital. Additional details are below:

  • Kaiser Permanente is waiving member out-of-pocket costs for inpatient and outpatient services when treating COVID-19. Members who are diagnosed with COVID-19 will not have to pay co-pays or other cost-share related to their medical care and treatment of COVID-19, even if they have to stay in the hospital. This waiver applies to all admissions whose date of service is from April 1 to May 31 (unless superseded by government action or extended by Kaiser Permanente).
  • This waiver of member out-of-pocket costs will apply to all places of service including, but not limited to, Hospitalization, Office Visit, Telemedicine, Emergency Room and Urgent Care.
  • This waiver also applies to inpatient medical, inpatient pharmacy, outpatient medical, and transportation costs associated with the treatment of a COVID-19 diagnosis.
  • Kaiser Permanente’s updated national benefit policy applies to all fully insured benefit plans across all Lines of Business in all Kaiser Permanente regions (unless prohibited or modified by local law or regulation).

We understand that our members and their families may be experiencing additional financial hardships at this time. I wanted to remind you that Kaiser Permanente does offer a Medical Financial Assistance program to help low-income, uninsured, and underserved patients receive access to care. This program provides temporary financial assistance or free care to patients who receive health care services from Kaiser Permanente providers.  Members requiring additional financial assistance can visit the link provided above or contact Kaiser Permanente Member Services (800-464-4000) for more information.

 

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